Raising awareness of the Animal Poisons Helpline in rural and remote areas

Raising awareness of the Animal Poisons Helpline in rural and remote areas

The Animal Poisons Helpline is a registered animal welfare charity that provides free poisons advice to over 10,000 Australian and New Zealand pet owners each year. Such advice covers exposures to human and veterinary pharmaceuticals, chemicals, pesticides, poisonous plants, wild mushrooms and bites and stings. The Helpline aims to reduce poisoning associated harm and deaths in animals and is the only free animal poisons information service in the world.

The Animal Poisons Helpline can be particularly useful for pet owners living in rural or remote areas, where access to veterinary care can often be limited. The Helpline can assess a poisons exposure and immediately provide a risk assessment and advice. Our team will take your distance from veterinary care into account, and rapidly determine whether veterinary attention is required or home observation can be safely recommended.

All of our Poisons Information Consultants have prior experience as senior emergency veterinarians or clinical pharmacists. The team have a special interest in veterinary toxicology and an in-depth knowledge of treating poisoned animals. The Animal Poisons Helpline’s free service is available between 9AM and 5PM AEDT (AEST during DST) 7 days a week and can be reached on 1300 869 738 (AU) or 0800 869 738 (NZ). Don’t forget to add this number to your emergency contacts, early advice can be life-saving.

We thank the Western Australian Department of Primary Industries and Regional Development for supporting this post and helping improve the awareness of the Animal Poisons Helpline in rural and remote areas of Western Australia.