Latest News

  • We are excited to have Bow Wow Meow Pet Insurance on board as a Platinum Sponsor of the Animal Poisons Helpline. Bow Wow Meow has been helping protect Aussie pets since 2008 and has consistently ...

  • Vitamin D3 can be extremely dangerous to dogs and cats when consumed in amounts greater than dietary recommendations. Excess Vitamin D causes an imbalance of calcium and phosphorus in the body leading to ...

  • As many households prepare their gardens for spring, we have noticed a significant increase in calls to the Animal Poisons Helpline regarding fertiliser ingestion. Fertilisers are available in a diverse range of formulations. ...

  • Spring bulbs are flowering strongly to brighten our days, nodding to us in the breeze that spring has arrived! Here’s what you should know about Spring bulb safety and your pet. Almost all plants that arise from bulbs or corms have the potential to be......

  • With many of our communities able to celebrate Father’s Day this weekend, we anticipate an increase in calls about the following hazards to pets. Check out the list, keep an eye out for them at home and keep your pet safe:   High fat foods......

  • Today we take time to remember all pets who have crossed the Rainbow Bridge. By thinking of them we honour the significance of their lives, the joy they brought and the love we shared. Many people have lost a pet from having been poisoned. We......

  • Many dogs are tempted to play with asthma inhalers. They are often left on bedside tables or in bags on the floor. They are made of plastic, like many toys, and have saliva on them which makes them smell good. These inhalers are helpful for people with asthma...

  • Can my pet get poisoned from eating a poisoned rat or mouse? This is a question we get asked a lot and the answer depends on the situation. If a rat or mouse has died from an anti-coagulant rodenticide (e.g. brodifacoum, bromadiolone, difenacoum, etc), it......

  • An Antarctic cold air blast is causing our followers in the South to light their fireplaces to keep warm. It sounds like a simple enough activity, but one that might expose pets to a number of poisonous hazards. If you do have a fireplace, make sure you are familiar with the products...

  • The Animal Poisons Centre is often called about dogs and cats that have eaten medications and household items that can damage their kidneys. Some pets may develop life-long chronic kidney disease from such a once-off ingestion. Prevention is always best – check this list to......

  • The safety of using essential oils around pets is a hot topic that the Animal Poisons Centre is often called about. If essential oils are used appropriately, they are generally regarded as safe. However, if used improperly, essential oils can be toxic to pets. Safe......

  • With the cold weather upon us, we have noticed an increase in the number of cases involving instant single-use heat packs. These packs are often used as hand or feet warmers and may contain varying amounts of iron powder. When ingested, typically by dogs, iron......

  • Winter is upon us and the cold weather brings seasonal pattern changes to potential hazards for your pet. Read on to learn more about hand warmers, winter plants, antifreeze, vitamin D supplements, cold and flu remedies and pesticides. Hand, foot and body warmers – these disposable products...

  • The Umbrella Tree (Schefflera) is an ornamental tree that has increased in popularity as a lush indoor plant as it is easy to grow in areas with low light. All parts of the plant contain toxic compounds including insoluble calcium oxalate crystals, saponins and terpenoids.......

  • Dr Jacqui Ley BVSc(Hons) PhD DiplECAWBM FANZCVS(Veterinary Behaviour) Registered Specialist in Veterinary Behavioural Medicine Consulting at the Melbourne Veterinary Specialist Centre We are often surprised...

  • Did you know that Sago palms and other cycads are highly toxic to dogs? Many dog owners that have cycads growing in their garden are not aware until it is too late. The Animal Poisons Centre has recently been involved in the management of several unfortunate cases of Sago palm poisoning....

  • After over 5 months of providing our free poisons advice service to pet owners we thought we would share with you the cats who seem to find themselves in need of help the most. Burmese and Ragdolls are the pure breed cats we receive the most calls about. However, the majority of our calls...

  • With the weather keeping us more indoors, some households are packing away summer clothes and tidying wardrobes. Be careful though if you are using mothballs with cats in the house. Many mothballs and flakes contain naphthalene which is dangerous to cats. A little sniff or......

  • The Animal Poisons Centre team and working tirelessly around the clock to improve outcomes for poisoned animals. Two weeks ago, we rolled out an automated and intuitive SMS follow up service. All pet owners that call the Animal Poisons Centre now receive an SMS asking......

  • Whilst calls to the Animal Poisons Centre regarding toothpaste ingestion are not particularly common, it can potentially be a concern if large enough amounts are ingested. Most toothpastes contain some form of fluoride such as sodium fluoride or sodium monofluorophosphate. Whilst fluoride is great for......

  • At the moment cases of tick paralysis in dogs and cats are not at their peak. This is because Australian Paralysis Ticks are most active in Spring and early Summer. They are found mostly along the east coast of Australia. Their primary host is the bandicoot, but they can also be found on a number of other...

  • With a change of seasons around the corner, we would like to alert all pet owners that we have noticed an increased number of calls to the Animal Poisons Centre regarding wild mushroom ingestions. Dogs are more likely than cats to ingest mushrooms and they......

  • Cannabis poisoning in pets is no laughing matter. We received a call from Bronson’s owner after he had managed to sneak off with and eat one marijuana cookie. It was indeed Bronson that stole the cookie from the cookie jar. Bronson looked very tired and......

  • Redback spiders (Latrodectus hasselti) tend to live in close association with people, but prefer dry, dark areas where they will not be disturbed. This means they are often found lurking in garden sheds and garages. The female redback spiders are most commonly recognised, having slender......

  •  One of our favourite things about Easter is the Easter Egg Hunt! Hiding in the garden dozens of different sized chocolate Easter eggs and bunnies, watching children dash around with delight, playful puppies hot on their heels…..what could go wrong….....

  • We are pleased to let you know that the Animal Poisons Centre helpline is now active and available to all New Zealand pet owners and subscribed veterinary clinics. We can now assess your pet’s...

  • Stay inside we are told. Don’t leave the house. No sports to watch. Internet connections are slow. How will couples self-isolating pass the time……. The next generation of babies already have a name: “Coronials”. Some couples may feel that now is not the time to......

  • Don’t worry, we think this snake will be just fine. Venomous snakes are generally immune to their own venom. They slowly build up immunity over time from exposure to their own venom and that of the same species. Snake venom is a “toxin”. Toxins are......

  • As the 16th century physician and alchemist Paracelsus declared, “Sola dosis facit venenum” or only the dose makes a poison. This could never ring truer than a case of poisoning by something that all life depends on, water. Whilst water intoxication in dogs is uncommon,......

  • As you wait for your favourite local café to reopen on the other side of the COVID-19 shut down, what if you still crave smashed avocado on toast? As you race to the hot new alternative "The Kitchen" be careful not to share any with your feathered or furry friend. ...

  • With many children now staying home from school, we are beginning to receive more calls about pets being exposed to children’s educational or sensory toys. The following are just some items that we have been called about over the last two weeks. In these stressful times, we would like to ......

  • Toilet paper may have the headlines, but many families who are concerned about the spread of coronavirus have also introduced or increased their use of disinfectant products around the house. These may pose a risk to pets if they are not stored or used correctly.......

  • Ever heard of a Queensland Nut? It’s a Macadamia Nut! In other parts of the world, they are referred to as Queensland or Australian Nuts since these nut trees originate from Australia. Macadamia nuts are poisonous to dogs. Dogs will readily eat the plain nuts,......

  • The Australian Animal Poisons Centre is excited to announce our New Zealand launch. The Animal Poisons Centre will provide FREE advice to New Zealand pet owners, will conduct a risk assessment on your pet’s exposure and provide treatment recommendations ......

  • With the recent rains in the North of the country cane toads are on the move. If you live elsewhere in the country, don’t think the toads will not come to you. We know of many cane toads who have hitched their way South and West in banana boxes and caused problems ......

  • After two months of providing our free poisons advice service to pet owners we thought we would share with you the dog breeds who seem to get themselves into trouble the most: 1. Labrador Retrievers2. Staffordshire Bull Terrier3. Australian Kelpie4. Border Collie ......

  • We wanted to thank our growing audience for their support and interest in our service. Since launching on the 31st of December, we have been able to answer over a thousand calls through our 1300 TOX PET (1300 869 738) hotline. A special thanks goes......

  • It is tempting when our much loved pets are injured to treat them at home with a pain killer, such as paracetamol. However, this can do more harm than good. Dogs and cats process (metabolise) many medications differently to people and this is especially true......

  • “Flowers don’t tell, they show.”Everyone wants to receive flowers on Valentine’s Day! However, Lilies are highly toxic to cats and can cause life-threatening illness or death. Ingesting any part of the plant, or even lapping up the water the flowers are steeped in, can cause......

  • Most people have probably heard about chocolate toxicity in dogs. Chocolate contains a compound called theobromine, a methylxanthine which dogs are not able to metabolise like us humans. In an ideal world, we do not recommend giving dogs ANY chocolate (unless it is dog friendly......

  • There has been a voluntary recall of some Black Hawk dry dog food products which have been affected by mould. It has been reported that the mould is easily visible on the recalled biscuits. If your dog has been eating any of the affected product and is unwell, you should seek veterinary attention. ...

  • Onions contain compounds called disulfides and thiosulphates which can be toxic to cats and dogs if ingested. The severity can range from minor gastrointestinal effects to a potentially serious, life-threatening haemolytic anaemia. Poisoning has occurred from the ingestion of whole raw onions...

  • The top 5 reasons for calling the Australian Animal Poisons Centre during our first week of operation were fertilizers, pyrethroid insecticides, grapes, ant killers and chocolate! Don’t forget to add 1300 869 738 to your contacts so you can call us quickly in the event of an emergency ......

  • If you suspect your dog has eaten any rat or mouse poison, you can call the Animal Poisons Centre for FREE advice on 1300 869 738 (from Australia) or 0800 869 738 (from New Zealand). The Australian Animal Poisons Centre receives many calls for help......

  • Smoke contains a range of combustion products that can be toxic to your pets. Whilst the composition of smoke can vary significantly, inhaling enough of it can result in irritation of the airways, inflammation of lung tissue, reduced blood oxygen levels, coma, seizures and death.......

  • We are pleased to announce that the Australian Animal Poisons Centre has opened it's phone lines. Our service can now be reached on 1300 TOX PET (1300 869 738). Don't forget to add our number to your contacts so that you can call us quickly in the event of an emergency!...

  • The Australian Animal Poisons Centre’s Facebook page has reached 20,000 Facebook followers and we would like to extend our sincere gratitude to every single one of them! Our team continues to work very hard behind the scenes to ensure the launch of our free hotline for all Australian pet owners...

  • With Christmas rapidly approaching and us humans indulging in a little festive frivolity, it can be a dangerous time for pets, with tempting but potentially poisonous treats adorning every surface. Curious pets, particularly dogs, may explore and eat gifts left under the tree, food in the kitchen or...

  • petTOX is a database which has been custom developed for the Australian Animal Poisons Centre. Exclusive to petTOX, is its ability to provide real-time data mapping of poisoning cases. This unique feature will assist the Animal Poisons Centre track and monitor poisoning...

  • The Australian Animal Poisons Centre will be the only pet poison helpline in Australia. The service will provide poisoning management advice to pet owners and veterinarians for actual or suspected poisonings, and will be a free service for all Australian pet owners. The team at......

  • The Peace Lily, or Spathiphyllum sp, is a common indoor flowering plant in the Araceae family. If is often grown indoors or in heavily shaded areas due to its ability to thrive in low light conditions. Given its has a similar common name to the Lily, many cat owners are concerned........

  • Sodium fluoroacetate, commonly known as 1080, is a highly toxic pesticide that is used in certain areas in Australia to control introduced pest animals such as foxes, rabbits, cats, feral pigs and wild dogs. 1080 is a schedule 7 poison in Australia, which means you need to have a permit......

  • Coming 31st December 2019! When you call the Animal Poisons Centre, we may ask for the following information:- Your pet’s name and weight - Details about the poison(s) they have been exposed to such as the product name and the amount (try to have the bottle/packaging in front of you when you call)...

  • With more and more Australians participating in Halloween, the Animal Poisons Centre warns pet owners about the following Halloween dangers. Glow sticksGlow sticks are popular during trick-or-treat and pets, especially cats find these glow sticks fun as well. They contain irritants such as Dibutyl phthalate,...

  • Snakes are starting to wake up from their long winter rest, and our pets are once again at risk. All snake bites or suspected snake bites in Australia should be treated as life-threatening. It is vital that you keep your pet calm and as still...

  • NSW police have issued warnings after chicken mince laced with what appears to be a green rat and mouse bait has been found in a busy Sydney park on Tuesday. The poisonous baits were maliciously laid at multiple locations throughout the park and are believed......

  • With the recent warm weather, snakes are coming out to play. Australia has the most venomous snakes in the world, and all snake-bites in Australia should be considered potentially life-threatening until proven otherwise. Snake bites can often be relatively painless and not leave...

  • Mushroom season is officially here and public health officials have recently issued warnings for the highly toxic mushroom Amanita Phalloides. Also know as the Deathcap, this mushroom can be highly toxic or even fatal to pets after small ingestions. Initial symptoms can include reduced appetite...