About Us

The Australian Animal Poisons Centre is Preparing for a 2019 Launch

Whilst animal poison control services are heavily utilized in the US and the UK, there is currently no animal poison center operational within Australasia. Our team at the Australian Animal Poisons Centre are working very hard behind the scenes to open a long overdue service before the end of the year.


What will our service actually do?

We will provide rapid, up-to-date and evidence based advice to pet owners and veterinarians for poisoned animals. The service will be FREE for all Australian pet owners. We aim to revolutionise the management of poisoned animals in Australia and reduce the morbidity and mortality that is associated with animal poisoning by;

  • Promoting animal poisoning prevention
  • Increasing the public awareness of animal poisoning
  • Providing a toxicovigilance role by identifying poisoning trends and reporting these trends to the relevant professional bodies
  • Providing continued education events to veterinary professionals
  • Participating in animal toxicology research

Who are we?

The Australian Animal Poisons Centre is staffed by Poisons Specialists and specialist Veterinarians. All clinical staff employed at the service have in depth knowledge and experience in treating poisoned patients. All clinical guidelines are ratified by our board certified Veterinary Emergency and Critical Care Specialist.

The Animal Poison Information Centre number

The animal poison information centre number is 1300 TOX PET (1300 869 738) and is a FREE service for all Australian pet owners. We can provide first aid advice, help assess the risk to your animal and we will provide a recommendation to seek medical attention at your local veterinarian practice if there is a significant risk of poisoning.

Don’t forget to add our emergency poison number to your contacts so that you can call us quickly if you ever need. All pet owners should have quick access to our emergency line if they ever require advice, it could be life saving.

Our Operational Hours

Our service will initially be available to pet owners during office hours, and will provide a 24/7 emergency service to subscribed veterinary practices. We hope that with the growth of our service, we will be able to provide a 24-hour service to pet owners in the future. In the meantime, if your pet is poisoned ‘after hours’, we recommend that you always seek urgent advice from your nearest open veterinarian practice.

Passionate About Animal Welfare?

As this service is new to Australia, one challenge we face is raising awareness of our existence. If you are passionate about animal welfare, below are just some ways you can assist us in becoming an established Australian service;

  • Tell your friends and family about our service
  • Follow us on Facebook and share our page or posts
  • Follow us on Instagram / Twitter
  • Tell your local veterinarian about our service

Do You Need More Information?

If you are not able to find an answer to your question on our website, please kindly email us at info@animalpoisons.com.au or you may use our contact form here. Please do not use our emergency poisons information centre number for general queries as we need to keep the line open and readily available for actual poisoning cases.