Poisons Helpline

Australia | 1300 TOX PET

New Zealand | 0800 TOX PET

A FREE Poisons Information Helpline For Pet Owners

Poisons Helpline

1300 TOX PET (AU)

0800 TOX PET (NZ)

A FREE Poisons Information Helpline For Pet Owners

Stay Up-To-Date


From medication and cleaning products, to plants and human food, animal poisons come in a range of shapes and sizes. Take a look at our full list of common poisons

Support Us

As a non-profit charity organisation, we rely heavily upon the generosity of pet owners that use the service. Please support us so that we can continue to help poisoned animals.

Pet Owners

We provide a FREE service for pet owners. If you suspect your pet has been poisoned, please contact us immediately for specialist advice or take your pet to a veterinarian

Our Process


A poisons specialist receives your call and collects relevant details


The poisoning is assessed and tailored treatment advice is provided


Consultation and follow-up with your veterinarian is performed as required

Our Mission

The Australian Animal Poisons Helpline is a non-profit charitable organisation that provides rapid, up-to-date and evidence-based poisoning advice to pet owners.


The service is FREE for all pet owners in Australia and New Zealand and aims to reduce the morbidity and mortality that is associated with animal poisonings.

Rat & Mouse Baits



The Animal Poisons Helpline receives calls about all types of poisons. From medications and cleaning products, to plants and human food. Whilst many exposures result in little or no toxicity, there are some poisons that can be highly toxic in small amounts

Latest News

  • As many households prepare their gardens for spring, we have noticed a significant increase in calls to the Animal Poisons Helpline regarding fertiliser ingestion. Fertilisers are available in a diverse range of formulations. ...

  • Spring bulbs are flowering strongly to brighten our days, nodding to us in the breeze that spring has arrived! Here’s what you should know about Spring bulb safety and your pet. Almost all plants that arise from bulbs or corms have the potential to be......

  • With many of our communities able to celebrate Father’s Day this weekend, we anticipate an increase in calls about the following hazards to pets. Check out the list, keep an eye out for them at home and keep your pet safe:   High fat foods......

Read Our Animal Diaries Below