Poisons Helpline

Australia | 1300 TOX PET

New Zealand | 0800 TOX PET

A FREE Poisons Information Helpline For Pet Owners

Operates 0900-2000 AEDT 7 Days a Week*

*Closed on selected public holidays

Poisons Helpline

1300 TOX PET (AU)

0800 TOX PET (NZ)

A FREE Poisons Information Helpline For Pet Owners

  Operates 0900-1900 AEST every day of the year

*Closed selected public holidays

Stay Up-To-Date


From medication and cleaning products, to plants and human food, animal poisons come in a range of shapes and sizes. Take a look at our full list of common poisons

Support Us

As a non-profit charity organisation, we rely heavily upon the generosity of pet owners that use the service. Please support us so that we can continue to help poisoned animals.

Pet Owners

We provide a FREE service for pet owners. If you suspect your pet has been poisoned, please contact us immediately for specialist advice or take your pet to a veterinarian

Platinum Sponsors

Our Mission

The Australian Animal Poisons Helpline is a non-profit charitable organisation that provides rapid, up-to-date and evidence-based poisoning advice to pet owners.


The service is FREE for all pet owners in Australia and New Zealand and aims to reduce the morbidity and mortality that is associated with animal poisonings.

Rat & Mouse Baits



The Animal Poisons Helpline receives calls about all types of poisons. From medications and cleaning products, to plants and human food. Whilst many exposures result in little or no toxicity, there are some poisons that can be highly toxic in small amounts

Latest News

  • The Animal Poisons Helpline has recently received a number of calls regarding dogs ingesting COVID-19 rapid antigen test buffer solutions. As millions of these tests are now being dispersed, we anticipate ...

  • There are various herbicides, commonly known as weed sprays or weed killers, readily available on the market. The active constituents as well as their concentrations can vary widely between products. ...

  • As we close out 2021 and celebrate the beginning of 2022, calls to the Animal Poisons Helpline are on the rise. Please keep your pets safe during the New Year’s Celebration...

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