Poisons Helpline

Australia | 1300 TOX PET

New Zealand | 0800 TOX PET

A FREE Poisons Information Helpline For Pet Owners

Poisons Helpline

1300 TOX PET (AU)

0800 TOX PET (NZ)

A FREE Poisons Information Helpline For Pet Owners

Stay Up-To-Date


From medication and cleaning products, to plants and human food, animal poisons come in a range of shapes and sizes. Take a look at our full list of common poisons

Support Us

As a non-profit charity organisation, we rely heavily upon the generosity of pet owners that use the service. Please support us so that we can continue to help poisoned animals.

Pet Owners

We provide a FREE service for pet owners. If you suspect your pet has been poisoned, please contact us immediately for specialist advice or take your pet to a veterinarian

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Our Mission

The Australian Animal Poisons Helpline is a non-profit charitable organisation that provides rapid, up-to-date and evidence-based poisoning advice to pet owners.


The service is FREE for all pet owners in Australia and New Zealand and aims to reduce the morbidity and mortality that is associated with animal poisonings.

Rat & Mouse Baits



The Animal Poisons Helpline receives calls about all types of poisons. From medications and cleaning products, to plants and human food. Whilst many exposures result in little or no toxicity, there are some poisons that can be highly toxic in small amounts

Latest News

  • If you live in or near one of these postcodes, it may be a great idea to add us to your contacts! These are the most common postcodes in each state and territory that we received calls...

  • The Animal Poisons Helpline is often contacted regarding pets that have chewed on or swallowed the flowers, leaves, or stem of the frangipani. The frangipani (Plumeria genus) is a ...

  • Today marks a special day for the Animal Poisons Helpline, one year since we switched on the phones. Since then, the Helpline has assisted over 6,000 poisoned pets...

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